Returns Policy

All goods are guaranteed 100%.

If you are not satisfied with any purchase, simply return the goods to us in original condition within 30 days, and we will exchange it, replace it, or refund you.

If the Composite Developments Crew have made an error with your order or caused a problem, we will pay for the return postage. You can email us anytime at sales@cdrods.co.nz or call us on the phone number below.

Returns c/- Composite Developments
29 Canaveral Drive
Rosedale
Auckland 0632
(+64) 9 415 9915

Returns process

1. Using a carton or courier bag, package product and address to
   Returns c/- Composite Developments
   29 Canaveral Drive
   Rosedale
   Auckland 0632
    
2. Include proof of purchase and a detailed description of why you are returning the product
3. Once received in our warehouse, we will process the return within 1 business day to ensure a swift exchange or refund

We recommend using an insured courier service and that you keep a record of your shipment until replacement or credit is received

Terms and conditions of return

In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:

• Composite Developments Returns Department operates Monday-Friday, 10am to 4pm. Once your order is received in our warehouse, we will process and distribute the goods within 24 hours (excluding Saturdays, Sundays and public holidays);
• Return period is strictly 30 days from the date of invoice;
• All items returned for refund or exchange must be returned in their original condition (unless faulty).;
• Please note that if you want to exchange or return boxed goods, they must be returned to Composite Developments in the original unmarked packaging and in the original condition (unless faulty). If the items are being couriered back, please ensure you pack them inside a Courier Track Pack or Carton. Do not attach anything to the outside of the original packaging. Should the packaging be marked or in unsatisfactory condition, we may not exchange or refund the goods;
• Composite Developments promotional discount offers will be honoured when exchanging size, but in the case your size request is unavailable or a refund is requested, promotional offers will not be extended to your new order;
• Any free promotional items should be returned along with your order if all items are being returned for refund to avoid being charged for these goods.