Servicing

Okuma NZ (Composite Developments) carries a full range of spare products for both old and new reels. In most cases, we can service any Okuma reel and we do this in house with our own specially trained technicians.

We recommend regular servicing of your reels (depending on use, every 6-12 months) and use only authorised parts so your warranty remains valid.

We don’t aim to make money out of this service, so we charge a very reasonable fee to cover our costs and keep you fishing.

 

OKUMA REEL SERVICING RRP INCL GST
	Silver	Gold	Platinum
RRP Range	$0 - 349.99	$350 - 949.99	$950+
Assessing Fee	$35	$35	$35
Light (Re-grease & Clean)	$55	$80	$90
Medium (Light + Bearings)	$80	$115	$130
Heavy (Medium + Gears)	$110	$160	$260
Body (Heavy + Body Change)	$135	$250	$400

    Freight Charges: Pricing includes return freight (excluding rural delivery +$10)

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WHEN TO	CONDITION OF THE REEL
Light Service: Re-grease & Clean	We recommend you service your reel at least annually, depending on use Servicing regularly is a key aspect in looking after your gear, it help maintain your war- ranty and ensure no "dream" fish are lost Servicing involves cleaning all parts, re-lubricating, re-assembling and testing of the reel
Medium Service: Change Bearings	Reel feels stiff to wind Anti reverse failure (reel winding backwards) Line roller seized Reel unable to engage/disengage free spool mode Noisy Bearing ( squeaking sound while winding)
Heavy Service: Change Gear Sets	Reel feels rough while winding Knocking/vibrating feeling while winding the reel Reel has seized up while winding Reel has been dropped onto a solid surface
Change Body	Cracks around the reel Reel seized up due to dislocated parts Broken/Dented body

 

WARRANTY FOR REELS

A warranty is provided for the repair or replacement of any defective product according to what is deemed most suitable within the warranty purchase period. Please present dated proof of purchase together with the reel for any warranty claims.

Warranty does not cover claims for problems caused by normal wear and tear, improper use, neglect or saltwater immersion.

For reel assessments (opening up and investigating), an assessment fee of $35 will be apply. This charge will be waived if the reel is under warranty or if the customer decides to proceed with a service/repair.

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Sending your reel for servicing or repair?

You can either visit your local fishing store or the store you purchased the reel from, and they can arrange to send it to us.

Alternatively send it to us directly at the following address:

Reel Servicing c/- Composite Developments
29 Canaveral Drive
Rosedale
Auckland 0632
(+64) 9 415 9915

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A few tips to looking after your reel:

DO	DON'T
Remove any sand after use	Do not leave covered in Saltwater
Wipe with freshwater/a damp cloth	Do not disassemble reel unless you are qualified to do so
Wipe over with an oil based lubricant	Do not leave in a rod holder which is prone to saltwater spray
Arrange regular servicing by a qualified technician (Composite Developments in house technician)	Do not spray with high pressure water as this will force water inside the reel
Wash reel the drag tight and Store reel with the drag loosened	Store reels in direct sunlight or hot areas

 

NEED A NEW PART?

Register at https://www.okumafishingparts.com/

 

RODS

We don’t repair rods in house anymore, however we do carry spare sections and a big range of spare tips. The best thing to do is get in touch with your local retailer or get in touch with us and we will work out a solution.

Any rods that are traded in or warrantied are fixed up annually (if they can be) and are sold off with the proceeds going to charity or a deserving cause like Legasea.